Privacy Policy

Last updated: [21 Dec, 2025]

At Gobotella.com (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website or placing an order, you agree to this Privacy Policy.

1. Information We Collect

a) Personal Information

When you browse our store, create an account, or place an order, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details and purchase history
  • Account login information (if you create an account)

b) Payment Information

Payments are processed securely through third-party payment providers.
We do not store or have access to your full payment card details.
Payment providers may collect payment data according to their own privacy policies.

c) Automatically Collected Information

When you visit Gobotella.com, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referring website or source

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Send order confirmations and updates
  • Provide customer support
  • Manage user accounts
  • Improve our products and website performance
  • Send promotional emails or offers (only if you opt in)
  • Prevent fraud and ensure security

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential store functions (cart, checkout, login)
  • Remember user preferences
  • Analyze traffic and improve performance
  • Support marketing and remarketing campaigns

You can disable cookies through your browser settings, but some features of the store may not function properly.

4. Sharing Your Information

We may share your information only with trusted third parties, including:

  • Payment processors (to complete transactions)
  • Shipping and logistics providers (to deliver your orders)
  • Technology and hosting providers (website, email, analytics)

We do not sell or trade your personal data to third parties.

5. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, misuse, loss, or disclosure.

Despite our efforts, no online transmission or storage system can be guaranteed to be 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Complete orders and provide services
  • Meet legal, accounting, or regulatory requirements
  • Resolve disputes and enforce agreements

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent at any time

To exercise your rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party sites.

9. Children’s Privacy

Gobotella.com does not knowingly collect personal information from individuals under the age of 13.
If such data is identified, it will be removed immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

Website: https://www.gobotella.com
Email: privacy@gobotella.com